Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,404 reviews
We have 2019 Ford F-350 truck and we’re picking up a brand new boat in Edmonton, 8 hours from home, moments after we left the boat parking lot, our engine light came on, pulled into Koch ford and the… MoreWe have 2019 Ford F-350 truck and we’re picking up a brand new boat in Edmonton, 8 hours from home, moments after we left the boat parking lot, our engine light came on, pulled into Koch ford and the service team was amazing. Connie was friendly and helpful! The service team had us back and on the road in under an hour! Highly recommend. Less
Did a deal with Chris in parts. ROCKSTAR SERVICE. yoi need Ford parts this is your guy, he is good
I was able to get my trailer brakes programmed by the Ford shop tech on Saturday. They were able to fit me in which was great as I am from out of town and I was able to have to work completed quickly… MoreI was able to get my trailer brakes programmed by the Ford shop tech on Saturday. They were able to fit me in which was great as I am from out of town and I was able to have to work completed quickly on my vehicle within an hour of dropping it off. Less
