Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,404 reviews
Overall, Koch Ford Lincoln gave me a great experience and hospitality in choosing my new car. Also, the staffs especially Andre were super friendly and helpful!
Monica and Evan were awesome to deal with. They made the purchase of my car so easy. I think they went above and beyond my expectations. It was a pleasure to do business with them . They did all the l… MoreMonica and Evan were awesome to deal with. They made the purchase of my car so easy. I think they went above and beyond my expectations. It was a pleasure to do business with them . They did all the leg work and made the transaction seem so simple . I am very pleased with the awesome service that they provided. Less
The owner really cares about customer relationships and they helped us get the vehicle of my dreams.
