Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,406 reviews
I had my truck serviced at Koch I dealt with Paula and Blair in the service department they both very helpful and took care of all my service problems. Thanks for the great help and service.
Crooked dealership. Wasted 2 days of my time and started asking for $3300 over the negotiated price. Dishonest people; do not buy from them
Good people to work with.
Great friendly staff.
