Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,406 reviews
My recent visit to Koch Ford for scheduled maintenance was an absolute pleasure! The team in the service department handled everything most efficiently, from being met with a huge smile and handshake… MoreMy recent visit to Koch Ford for scheduled maintenance was an absolute pleasure! The team in the service department handled everything most efficiently, from being met with a huge smile and handshake from Eduardo who made the checking in and out service a breeze, to rocking out in the shuttle with Rob, whose music always makes my day! Less
Had a fantastic experience with the parts department , big shout out to Ty and Erin , they were great with their customer service and helping me pick out the best tonneau cover and floor mats . I defi… MoreHad a fantastic experience with the parts department , big shout out to Ty and Erin , they were great with their customer service and helping me pick out the best tonneau cover and floor mats . I definitely will be back for anything else I need! Less
