Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,406 reviews
I was very impressed and pleased with the professionalism and expertise of both Kelly and Pierre throughout the process of purchasing my Lincoln Nautilus. At no time did I ever feel pressure to make… MoreI was very impressed and pleased with the professionalism and expertise of both Kelly and Pierre throughout the process of purchasing my Lincoln Nautilus. At no time did I ever feel pressure to make a decision and I am extremely happy with my new Lincoln Nautilus and my experience at Koch Ford Lincoln. I would highly recommend this dealership to friends and family. Less
Dropped my mother-in-laws escape off for service it was completed quickly and efficiently. excellent service.
staff are professional and friendly,service was done in good time
