Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,406 reviews
Good selection of parts. Erin helped me at the parts counter and she was excellent! Very knowledgeable and willing to help out.
Friendly, no pressure. Great place to make a deal.
Every staff was so friendly and helpful. It was nice that they have a little cafe on site so you can grab a bite while they get your vehicle all ready for you. I am so happy with my new 2018 Lincoln… MoreEvery staff was so friendly and helpful. It was nice that they have a little cafe on site so you can grab a bite while they get your vehicle all ready for you. I am so happy with my new 2018 Lincoln MKX and glad I bought it at KOCH Ford Lincoln in Edmonton! Less
