Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,348 reviews
I had a dent pushed upward on the roof of a new MKX The rubber seal on the back moon roof was out of place .they said it was factory .when they fixed it I wanted to know what it was but could not get… MoreI had a dent pushed upward on the roof of a new MKX The rubber seal on the back moon roof was out of place .they said it was factory .when they fixed it I wanted to know what it was but could not get an answer It would make me wonder how I can trust them when I am buying another SUV Less
Took my car in for 6 months check and a tire that kept loosing air. everything was fine with my Escape. My tire had a screw in it. it was fixed and I had my car back in no time and was on my way. That… MoreTook my car in for 6 months check and a tire that kept loosing air. everything was fine with my Escape. My tire had a screw in it. it was fixed and I had my car back in no time and was on my way. That's the way I like it fast and efficient. Good Job, Koch! Less
