Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,349 reviews
Late post: Back in 2014, purchased my Ford Fiesta ST - Molten Orange from Shelly at Kosh Ford. Friendly and professional. Got a decent trade in price for my car. Would go back to them again and maybe… MoreLate post: Back in 2014, purchased my Ford Fiesta ST - Molten Orange from Shelly at Kosh Ford. Friendly and professional. Got a decent trade in price for my car. Would go back to them again and maybe a FoRS? Less
The experience at Koch Ford is the same every time I go. The staff are polite, professional and explain all the services you are getting done in detail, so there are no surprises at the end. I wouldn&… MoreThe experience at Koch Ford is the same every time I go. The staff are polite, professional and explain all the services you are getting done in detail, so there are no surprises at the end. I wouldn't take my Ford anywhere else to be serviced. Less
Great service!! They were able to fit me in on a Saturday - my signal light stopped working- so I just dropped in & they washed my car! I'm very pleased with the service!
Very efficient and friendly. Highly recommend this dealership.
