Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,349 reviews
Minor misunderstanding was dealt with and made good in a timely manner!
Extremely happy with this purchase. Great overall experience.
Great people, exceptional service, a personable team focused on my needs. They all worked together to make the purchase of my new truck a wonderful experience. They were friendly, did not preasure,… MoreGreat people, exceptional service, a personable team focused on my needs. They all worked together to make the purchase of my new truck a wonderful experience. They were friendly, did not preasure, and made me comfortable as we worked together to make a deal not only on the new vehicle but also on my trade, accessories, etc. I have no problem recommending highly the team at Koch Ford. Less
Great experience buying a new car. No pressure and no stress. My schedule was accommodated. Thanks so much Shelley.
