Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
Our service advisor is wonderful!!!! As for the service depth we brought our car in for a few issues and did not complete the problems.So we had to take car back there so they could take a picture. W… MoreOur service advisor is wonderful!!!! As for the service depth we brought our car in for a few issues and did not complete the problems.So we had to take car back there so they could take a picture. We have better things to do than driving back there when it should have been done when it was there. Less
The service team at Koch was excellent. They were able to fit me in for an appointment on relatively short notice, were friendly and had my vehicle in and out in a few short hours.
Blair and his staff are excellent! Above and beyond service for both my personal vehicle and our company vehicles, highly recommended.
