Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
Team Koch delivered!! Thank you for looking after me and my Family. Paula Bowman was awesome!!
Koch’s repairs were fast and reasonably priced.
Staff are just lovely here
Great group of people to deal with for all your automotive needs. From the owner right down to the shuttle driver, these people are top notch.
I Would recommend this dealership in a heartbeat. I flew in from Regina Sk and was completely blown away by the service I received when I got there. They had my new Van and all the paperwork ready to… MoreI Would recommend this dealership in a heartbeat. I flew in from Regina Sk and was completely blown away by the service I received when I got there. They had my new Van and all the paperwork ready to go ( with very short notice ) even having the salesman "Lucas Speichert" in to make all this happen on his weekend off. THANKS A TON FOR THE GREAT SERVICE James Shuba Sk Less
